Arrivals and Departure Policy and Procedure

Arrivals

It is the policy of the nursery to give a warm welcome to each child on their

arrival.

Entrance to Nursery is via a digit-coded door. Only permanent staff who have completed all relevant checks and 3-month probation period are permitted to enter the Nursery independently using the security code.

All parents will have the code to the main door leading into the building but not the code to the door that leads directly into the nursery.

Parents must insure that they do not give the codes to anyone else, if someone different is collecting the child they must ring the door bell. Visitors must ring the doorbell to notify us of their arrival.

Unauthorized persons are not permitted to open the door to anyone at any time. Anyone found doing this will be in breach of this policy.

To be in breach may lead to the withdrawal of your contract held with the Nursery.

All visitors must sign in and identify the purpose of their visit. (See students, visitors and helpers policy)

Section 1

Arrival procedure

Arrival is as above in section 1 plus the following

• All children are to be taken to the room by the person who is responsible for them upon arrival (Parent or guardian).

· The person dropping off must make the room staff aware of their arrival.

· The person dropping off should place the child’s belonging in the appropriate places as mention during welcome sessions or transition meeting.

· Both the person dropping off and the staff member will then spend time exchanging information. This information will be used to assess the child’s day.

Some of the information exchanged will be as follows:

An over view of the child since their last attendance

What they have eaten before attending Nursery

Are they in good health? If not what are the problems

Who will collect them at the end of the session?

Have they had medication in the past 12 hours? If yes what?

· The arrival and departure time of each child will be recorded on the registers.

· Any specific information provided by the parents should be recorded in the child’s home book to ensure that it is passed onto the relevant member of staff.

· If a parent/carer requests that their child be given medicine during the day the staff member must ensure that the medicine consent form is completed and signed (staff should follow administration of medicine policy)

· If a child has an existing injury, bruises, bump ECT... Parents/ carers have a responsibility of informing staff of this when dropping the child off and should complete an accident form.

Section2

Departures

Collecting children from Nursery is in principal the same as arriving. The procedure for entering the Nursery is the same as in Section 1.

After granting access to a parent or visitor, staff are then responsible for ensuring the conduct of such persons and that appropriate access to children is allowed and supervised.

Parents are not permitted unless permission has been sought before hand to enter rooms, in which they have no formal connection with.

Departure arrangements at Registration

Upon registration parents must provide names for persons other than themselves to collect their child, at least two named persons are required Full contact details are required in cases of emergency.

Even if the two named persons are on the child’s all about me form, you must still inform the nursery

Children are only released from the care of the Nursery to individuals named by the Parent and recorded on their relevant entry record. Otherwise see section 5.

Parents must arrive in good time to ensure collection before the session end or closure time. Parents arriving late at the end of either session will incur a late collection fine, which is revised periodically. (See uncollected children policy)

Parents will be given feedback and will be asked to sign any necessary forms, your child will have a sign above their coat peg name, saying “form to sign please see you key worker”

Children will be signed out on the registers.

Arrivals and collection security

Departures – Extra

Watcombe Childrens Centre Nursery operates strict arrivals and collection procedures.

Children are only released from the care of the Nursery to individuals named by the parent and recorded on their entry record. In the event that this cannot happen the following applies:

The parent must inform the nursery without delay that they will not be able to collect their child. (If possible prior written consent must be given)To help check identity the Manger or Deputy will call the parent back to discuss the details using details held on file.

The parent must ensure that a *suitable person will collect their child in their absence, security questions and photo I.D and identification information will be exchanged, such as name, description of the person and relationship to child.

If the Nursery is unable to identify the person with the details provided by the parent, unfortunately the Nursery will still not be able to release the child from its care.

* Suitable person must be over 16yrs old and be capable of caring for the child in the absence of the child’s parent.

Questions such as:

A unique word set between Parent, Collector and Nursery, this should be changed each time.

Photo I.D such as:

Passport

Driving licence

Proof of age card would be accepted Description of the person such as:

Hair colour Rough height Skin colour Gender

Relationship to child distinguishing features, like glasses, a beard,

If the nursery is not notified of any change in collection, and the nursery cannot contact, The child’s parent or carer or emergency contact persons or identify the suitable person mentioned above, the nursery has a duty to contact the duty Social services team, who will take over the care of that child until such time the parent can be contacted.

All staff should be aware that some children are not allowed to come into contact with members of their own family.(a court order for example or if the parent doesn’t have Parental Responsibility) In such circumstances a record is kept of each child and the names of those family members with whom that child is forbidden contact. If one of these family members should call at the nursery they must not be granted access and the person in charge must deal with the situation and ensure that no contact is permitted. The child’s primary carer must be informed of the incident immediately thereafter.

Parents/ carers or authorized people may be asked to wait outside the nursery door if a member of staff hasn’t meet one of them before or doesn’t recognize them. They will seek advice form senior staff members.

Staff

All staff will enter the building in the same way as the children, staff who have been through CRB clearance and induction process will have the code to the door leading into the nursery.

Staff will be given a locker to put their belongings in (to include their mobile phone) staff will sign in and out on the back of the children registers.

Staff who are new will not open the door for parents to collect their child until, they are sure they know who they are here to collect.

© 2010